Workflow automation / AI agents · Zapier

Zapier

No-code automation platform that connects apps through trigger-based workflows (Zaps) and AI steps or agents that take actions across those apps. Zapier Agents are being moved into 'AI by Zapier' inside the Zap editor.

OperationsVerified 16 Oct 2026zapier.com

Autonomy level: Autonomous within policy; Executes end-to-end within configured rules; humans handle exceptions.
Typical human approval: Turn on approval for tools that write, send or delete; review task history and errors.
Pricing: Free (100 tasks/mo); Professional from $19.99/mo billed annually ($29.99 monthly) for 750 tasks; Team from $69/mo billed annually ($103.50 monthly) for 2,000 tasks; Enterprise custom. Agents add-on billed separately (free tier 400 activities/mo).; Checked 16 Oct 2026 · vendor pricing page

Human roles affected

What it replaces or reduces

Operations / admin assistant
Data-entry clerk
Marketing or RevOps operations (routing, enrichment)

Why this autonomy level: Zaps run end to end on triggers with no human step. For AI tools the help center says 'By default, your tools run without pausing for confirmation,' and approval can be required per tool for sensitive actions.

Supported workflows

What it can execute

Run trigger-based multi-step workflows across 9,000+ apps
Lead enrichment, support ticket responses, meeting prep and support-email drafting with agents (vendor examples)
Run AI steps that call tools inside a Zap (AI by Zapier)
Pause a run for human approval before selected sensitive tools execute ('Require approval before running')

Observed in the dataset

Companies observed using Zapier

No company in the dataset has a sourced reference to Zapier yet. We do not list users without a source.

Sources

[1]
Zapier. Zapier pricing
Company website · Published undated · Checked 16 Oct 2026
Task tiers up to 2M/mo; Agents and Chatbots are add-ons that don't draw from task pool. Enterprise: 'Pricing and limits are custom'.
[2]
Zapier. Zapier Agents
Company website · Published undated · Checked 16 Oct 2026
Agents 'perform tasks across 9,000+ apps' and run 'on command and while you sleep'. Page lists 'Monitor activity' but no formal approval workflow.
[3]
Zapier Help Center. Migrating from Agents to AI by Zapier
Company website · Published 1 Oct 2026 · Checked 16 Oct 2026
Date is the article's 'Updated' date. 'By default, your tools run without pausing for confirmation.' 'Zapier has not set a date to turn off Agents yet.'