Merchant of record (payments, billing, sales tax/VAT) · Paddle
Paddle
- Autonomy level
- Autonomous within policy
- Executes end-to-end within configured rules; humans handle exceptions.
- Typical human approval
- Human sets products and prices, decides refunds or disputes escalated outside policy, and reconciles payouts.
- Pricing
- 5% + 50¢ per checkout transaction, pay-as-you-go with no monthly fee; custom pricing for high-volume businesses or products under $10.
- Checked 16 Oct 2026 · vendor pricing page
Human roles affected
What it replaces or reduces
- Billing specialist
- Sales tax / VAT compliance specialist
- Payments risk and chargeback analyst
- Billing support agent
Why this autonomy level: As merchant of record Paddle is the seller of record. Its pricing FAQ says it collects the applicable tax and handles filing deadlines and sales tax returns, and fraud, chargebacks and buyer support are included in the fee. Those tasks run without seller staff, and the seller handles exceptions.
Supported workflows
What it can execute
- Run checkout and multi-product subscriptions
- Collect the applicable tax rate and handle filing deadlines and sales tax returns
- Fraud protection and chargeback handling
- Buyer support for payment issues
- Recover failed payments and reduce cancellations (Retain)
- Recurring automated B2B invoicing
Observed in the dataset
Companies observed using Paddle
No company in the dataset has a sourced reference to Paddle yet. We do not list users without a source.
Sources
Sources
- [1]
Paddle. Paddle pricing
Company website · Published undated · Checked 16 Oct 2026
'5% + 50¢' per checkout transaction; includes 'Fraud protection, chargebacks, and buyer support'; 'Total adherence to sales tax and VAT rules'.
- [2]
Paddle. Paddle homepage
Company website · Published undated · Checked 16 Oct 2026
Describes managing 'payments, tax, compliance, and billing across 300+ markets'; claims '$130 million in sales taxes remitted last year' (self-reported).